FAQ's

  1. What types of pet products do you sell?
    We offer a wide range of products for pets, including food, toys, grooming supplies, bedding, accessories, and health care items for dogs, cats, and other small animals.                                                                                                                         
  2. Do you have products for specific pet breeds or sizes?
    Yes, we offer breed-specific and size-specific products, such as collars, harnesses, and food portions tailored for small, medium, and large pets.                                           
  3. Are your products safe for my pet?
    Absolutely! All our products are carefully selected and meet safety standards. We prioritize quality and only work with trusted brands.                                                    
  4. How do I place an order?
    Simply browse our website, add items to your cart, and proceed to checkout. Follow the steps to enter your shipping and payment details.                                          
  5. What payment methods do you accept?
    We accept major credit/debit cards, PayPal, and other secure payment options. All transactions are encrypted for your safety.                                                                  
  6. Can I modify or cancel my order after placing it?
    You can modify or cancel your order within 12 hour of placing it. Contact our customer support team immediately for assistance.                                                       
  7. Do you offer free shipping?
    Yes, we offer free shipping on all orders.                                                                             
  8. How long does delivery take?
    Delivery times vary depending on your location. Typically, orders are delivered within 5-14 business days. You’ll receive a tracking number once your order ships.   
  9. Do you ship internationally?
    Yes, we ship to most countries. Additional shipping fees and delivery times may apply for international orders.                                                                                     
  10. What is your return policy?
    We accept returns within 30 days of delivery, provided the product is unused and in its original packaging. Please review our return policy for more details.                
  11. How do I initiate a return or exchange?
    Contact our customer support team with your order number and reason for return. We’ll guide you through the process.